Genuine enthusiasm for processes arises when people experience them firsthand.

Mirko Kloppenburg

Let’s get people excited about processes

Hi, I’m Mirko. Together with my team, I help you to get people excited about processes.

From the first inspiring process experience, to enabling the professional management and further development of individual processes, to the company-wide establishment of a process culture and the sustainable introduction of a human-centric BPM framework including tool selection. We support you with your BPM challenges.

To this end, we bring fresh ideas — for example from the fields of gamification, content creation, storytelling, branding, community building and AI — and are constantly researching innovative ways to rethink processes.

From more than 20 years of my own process management practice and research, I know how challenging this journey can be. — Feel free to say hello and let’s plan on how we can support you on your journey.

SAY HELLO!

We provide support for…

Process Owners

You are responsible for a specific business process in the role of process owner, architect or manager, for example?

We help you to inspire your process community, to manage your process in a structured way, and to take your process to the next level.

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BPM System Owners

Are you responsible for your organization’s BPM system or do you want to implement a process management system?

We can help you get people excited about processes, build a process culture, and manage and improve your processes.

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BPM Tool Vendors and Consultants

Do you sell a BPM tool or advise your customers on process management issues?

We know the challenges your customers face very well from our own experiences, and we offer strategic expertise and practical support to help you get people excited about processes.

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Our Customers

Process management can be used in all industries and in companies of all sizes. We are therefore very pleased to be able to work with a wide variety of companies. These include:

5 core elements guide our actions

The days of “higher, faster, further” are over. Instead, we focus on “more genuine, deeper, more sustainable” in our work and rely on five core elements to achieve this:

Humanity

People always come first in all our activities.

The New Process Principles pay tribute to this with values such as trust, transparency, diversity, and simplicity.

Our entire BPM framework is designed to inspire and empower people.

Experienceability

The key to getting people excited about processes is to create deep experiences.

That’s why we make processes tangible through gamification, storytelling, and emotion.

We do everything possible to make working in and on processes truly fun.

Holism

For us, processes are not an end in themselves, but part of a holistic transformation to bring purpose and strategy to life.

To achieve this, we work together to develop intuitively understandable process models as a common picture to create an overarching understanding.

Innovation

Getting people excited about processes requires challenging established behaviors and breaking deeply entrenched patterns. Our goal is to truly rethink processes.

To that end, we are constantly researching, leveraging the expertise of other disciplines to take BPM to the next level, and bringing that experience to our customers.

Empowerment

We help our clients develop and sustain a process culture.

We do this by empowering the people involved and supporting them with our experience.

In this way, we enable everyone to implement state-of-the-art process management and take their own processes to the next level.

Our Products & Services

We are all about people and processes. That is why we offer the following products and services.
But of course, we also support you individually with your process challenges.

Consulting for Process Owners of Business Processes

No matter what the role in your organization is called: process owner, process architect, process manager, or something else entirely.

We can help you inspire your process community, manage and improve your process in a structured way, and take it to the next level together.

Consulting for BPM System Owners in an Organization

We guide you as you implement a process management system in your organization or support you to take an existing one to the next level.

We help you inspire and empower people for process, establish a process culture, and develop your processes professionally.

Consulting for BPM Tool Vendors and Consultants

We know exactly what challenges your customers face from our own experience as Head of BPM and Process Owner.

That’s why we offer you strategic expertise as well as operational project support. Whether it’s the further development of your tool or getting people excited about processes.

New Process Guide

The New Process Guide is the perfect handbook for developing a mindset that puts people at the center.
The guide combines the lessons learned from more than 20 years of BPM experience, the insights from the New Process Podcast and the exchange with the New Process Community.

Luigi’s Process Experience

The Pizza Game is a fun way to get people excited about processes.

Players experience how they can execute an unknown process just by following a process model. This creates excitement and motivates people to work on and in processes.

BPM Navigator Program

The BPM Navigator Program is a very individual coaching format in which Mirko accompanies you over 12 weeks.

During this time, Mirko supports you in the implementation of jointly developed measures to take your process to the next level.

Keynotes

Book Mirko as a keynote speaker for your event.
Whether it is an internal event or a customer event.

Mirko uses different formats to show how processes can be rethought and how people can be inspired for processes.

NewProcessLab.com

NewProcessLab.com is our platform to rethink processes.

The community is growing here and we are conducting experiments to develop the New Process approach and the human-centric BPM framework.

New Process Podcast

In the New Process Podcast, Mirko shares the experiences he has gathered on his journey to rethink processes.

The episodes will give you new impulses and lots of ideas on how to take your process to the next level.

New Process Pro

New Process Pro is the community for real BPM enthusiasts.

Here you can develop your BPM network, find courses, tools, methods & best practices and experience the New Process Community online and in real life.

BPM-Stammtisch Hamburg

We meet regularly in Hamburg for the BPM Stammtisch with interested parties from the region. — Come along to the next get-together.

To make sure you don’t miss an event, register with New Process Pro via the following link or join the space.

BPM.today — Process News

On BPM.today you will find all the news about the latest BPM-related podcasts, blogs, YouTube videos and LinkedIn newsletters.

BPM.today is our AI-powered BPM news portal that will even email you the latest BPM content for free. Sign up now…

Contact us

Whether you have questions, feedback, or a request for individual advice:
You are welcome to contact us using this form.